Shipping Information
At Lilopita, we proudly offer FREE shipping on all orders!
Order Processing Times
Please allow 1-3 business days to process and dispatch your order. During peak times or holidays, this may extend up to 7 business days. Your order is considered dispatched once handed off to the shipping carrier.
Estimated Shipping Times
Delivery times vary by location. Please note that during holidays, shipping carriers may experience delays. If shipping internationally, customs delays may occur.
Order Changes and Accurate Shipping Details
It’s your responsibility to ensure accurate shipping details at checkout. If changes are needed, contact us within 24 hours of placing your order. After that, we cannot guarantee changes as the order may be processed.
Delayed Delivery
While we strive for timely delivery, delays due to external factors like weather or courier issues may occur. In such cases, we will work with couriers to resolve the issue.
Lost or Stolen Packages
If your package is lost or stolen, contact us, and we’ll assist in filing a claim with the courier. While we are not liable for lost packages, we will do our best to help.
Policy Changes
Lilopita reserves the right to update this policy. Please check back for any changes.